Skip to main content
Image of woman reading next to her Cocoon mattress and a savings badge in the corner that says "Save 35% plus free pillow and sheet set, up to $799 in savings""

Return Center

If you're unhappy with your Cocoon, we'll work with you to make it right.

No fees. No pressure. No problems.

Start Your Return

Great Sleep takes time

5 out of 5 stars

Took a Second but I'm Obsessed!

First bed I've ever bought online and I am so happy I did! It look a few days for me to get used to, as expected, but now I absolutely love it. Hugs my body perfectly - but not too much!

Did You Know?:

It can take the body up to 60 days to adjust to a new mattress.

Simple Returns

Decisions can be tough — Returns don't have to be

Cocoon return process
Start Your Return

Submit an online Return Request with all the details about your return

We'll Reach Out

First, we’ll do our best to resolve any issues you might have

Schedule Pick Up

We’ll arrange to pick up the mattress, and donate it to a local charity

100% Refund

We’ll credit your card for the total amount of your purchase

Did You Know?:

Memory Foam gets softer when it's warm. If you’re in a hurry to break in a new mattress, try keeping your bedroom a few degrees warmer.

Mattress in a Box

Hassle-Free Returns

If you’re not completely satisfied with your mattress in the first 100 nights after purchase, we’ll make it right.

Don’t worry—you don’t even have to put it back into the shipping box.

Start Your Return

No fees. No pressure. No problems. Click here to learn more about our Return Policy.

What our customers are saying

5 out of 5 stars

Quality Mattress

We love it. A little firmer than our last mattress and took some time to get used to it, but have adjusted. Bottom line, Sealy been making mattress for over a century, they should have it down!

5 out of 5 stars

A Solid Choice

Definitely takes a little time to break it in but once it's there, it's a great mattress. I'm a side sleeper and my partner is a back sleeper and we both are happy.

5 out of 5 stars

Love it!

It honestly took me a little while to get use to but one of your people reached out to me through email and told me it would take a little time to get used to which it did and she got back to me again and I told her it was great. I appreciate the great customers service too!

5 out of 5 stars

Sleeping Better

It did take me about 2 weeks to get used to this mattress but now I have been sleeping great through the night. It is a little firmer than what the reviewers on Youtube say but it has been great still after 3 months now.

100 Night Trial · Free Shipping · 10 year mattress warranty

Our Hassle Free Promise

We want to make sure you're getting the best sleep of your life. If you don't love your mattress, we'll refund your money, pick it up for free, and donate it to a local charity.

For questions about our products, check out our Support Center page for FAQs or get in touch if you need help.

Read reviews and more from our owners below.

Learn More
Improve Your Shopping Experience

You’re using an unsupported web browser.
A list of the most popular browsers can be found below. Just click on an icon to visit the download page.

Your Software is Out of Date

Your phone or tablet is using software unsupported by our website. To improve your shopping experience, please update your device to the latest version of iOS or Android OS.