Cyber Monday Sale • Save 35% On Chill Mattresses + Free Pillows & Sheets • Learn More
<! -- end replacement for #17672* -->QUICK LINKS
FAQs
You’ve got questions, we’ve got answers.
Start A Return
If your Cocoon isn't the perfect fit, let us know!
Return Policy
Learn more about about our return policy.
Contact Us
Need help? Submit a question and we'll be in touch soon.
Order Status
Your best night’s sleep is in the works.
Warranty Policy
If something goes wrong, we've got your back.
Still need help? We're here for you!
Reach out to our team of sleep experts to find your perfect mattress
Live Chat
Chat with an agent to discuss
any questions you have.
Hours:
Monday - Saturday:
10:00am - 6:00pm EST
Sunday:
CLOSED
Phone
Call our Support team for an existing order.
Hours:
Monday - Friday:
8:00am - 8:00pm EST
Saturday:
9:00am - 6:00pm EST
Sunday:
10:00am - 6:00pm EST
Phone
Call our Sleep Experts before you buy.
Hours:
Monday - Friday:
9:00am - 9:00pm EST
Saturday:
9:00am - 6:00pm EST
Sunday:
9:00am - 6:00pm EST
If you prefer not to call or chat, feel free to
submit an email request!
Hours:
Monday - Saturday:
10:00am - 6:00pm EST
Sunday:
CLOSED